FAQ

The Ins And Outs of How We Do Business

How does being on a maintenance plan benefit my business?

We suggest getting on a custom maintenance plan for a few reasons: Helps to avoid emergencies. Not only are they more costly than regularly scheduled cleanings, but they can also lead to other unexpected expenses such as closures, additional cleaning, etc. Unkept traps can easily become a liability. When the grease overflows on to the surrounding floor, it becomes a safety hazard for you and your employees. Avoiding a workplace injury is easy when your traps are well maintained. With new regulations and stricter guidelines coming out, the days of pushing back your cleanings and working with the septic guys are done. Making sure you're up to standard is an easy way to avoid fines.
Will you be cleaning my grease trap during business hours/ will I need to close down while you're servicing my trap?

When you book with Big Island Grease Traps and Interceptors, you're booking with a local business that understands your needs. We'll never expect you to fit us in during your open hours. We want to work around your schedule to ensure an easy and seamless servicing. Your schedule determines our schedule!
What forms of payment do we accept?

Cash, Check, Venmo, & PayPal.